Privacy Policy

Effective Date: 06-08-2025

Last Updated: 11-08-2025

NaveenPay (“we”, “our”, “us”) is a technology platform that provides registered users with access to various digital and financial services through third-party service providers. We value the privacy of our users and are committed to protecting their personal data in compliance with applicable laws.

This Privacy Policy explains how we collect, use, protect, and share your information when you use our website naveenpay.com, mobile application, or related services.

The services available on the NaveenPay platform are operated by third-party partners and service providers. Services may be added, modified, or removed from time to time without prior notice.
We do not guarantee the availability, accuracy, or performance of any specific service.

We may collect the following types of information:

• Basic profile details (name, mobile number, email, address)
   
• Identity details (as per applicable KYC norms)
   
• Transaction-related information
   
• Device and usage details (IP address, browser type, device type, etc.)
   

Your information may be used for:

• Facilitating service execution
   
• KYC and compliance purposes
   
• Fraud prevention
   
• Customer support
   
• Fulfilling legal obligations
   

All services on the NaveenPay platform are executed by respective third-party service providers.

• We act only as a platform and branding provider.
   
• The respective third-party provider is solely responsible for service execution, transaction success/failure, refunds, delays, or errors.
   
• We are not liable for any technical fault, downtime, or unauthorized transactions.
   

We implement commercially reasonable measures to protect your data. However, data transmission over the internet is never fully secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your login credentials and must promptly notify us of any unauthorized access or misuse of your account.

We may update this Privacy Policy from time to time. The latest version will always be available on our website/app.

For any queries regarding this Privacy Policy or data handling, please contact us:

Email: support@naveenpay.com
Website: www.naveenpay.com